On rare occasions, a product may not agree with your stomach or cause a negative reaction. Anytime you have a negative reaction to a product, please contact our Customer Service department with the name of the product, the lot number, the expiration
When you place an order, the details are sent to our warehouses for shipment. As soon as the shipping label has been generated, you will receive an email with the tracking details. Tracking details can take up to 24 hours to update within the United
If you are unable to locate your package despite tracking showing a delivered status, please wait 24 hours before contacting our Customer Service Department. Occasionally, the carrier can scan the wrong package when making a delivery and they usually
At Bodybuilding.com, we are committed to ensuring you are satisfied with your purchase. If for any reason you are not completely satisfied, we will work to make it right to the best of our ability.Eligibility for Returns:Customers may request a retur
On occasion, vendors may recall a product due to a mislabel or a health hazard issue. Should you receive a recall notification e-mail, please contact our Customer Service department with your name, order number, and the product’s LOT number along wit
If you receive a product that is damaged or has manufacturing issues, please contact our Customer Service department with your name, order number, and the product’s LOT number and expiration date, the two typically printed next to each other on the b
Within minutes of submitting your order, our warehouse is already picking and packing your items. If your order has not yet shipped, please contact our Customer Service department, and we’ll attempt to cancel your order. If your order has already shi
Within minutes of submitting your order, our fulfillment team is picking and packing your items. Unfortunately, after we start fulfilling it, it is unlikely that we can make any edits or cancel your order. If your order has not yet shipped, please co
Our gift cards can only be used on Bodybuilding.com store purchases. You can't use them for BodyFit subscription plans. Your BodyFit subscription will require a valid credit card. Express payments such as PayPal and Amazon Pay can't be processed.
Note:. Paying for an order using an e-gift card is easy!. Tip:. If the total is less than the e-gift card balance, the remaining balance stays on the e-gift card to use on a future purchase.