Return PolicyUpdated 24 days ago
At Bodybuilding.com, we are committed to ensuring you are satisfied with your purchase. If for any reason you are not completely satisfied, we will work to make it right to the best of our ability.
Eligibility for Returns:
Customers may request a return for a partial or full refund within 7 days from the delivery date of the product. Refunds will be provided either to the original payment method or an electronic gift card at our discretion. The product must remain in its original, untampered condition, and the packaging must be intact. Products that show signs of use, tampering, or damage are not eligible for return.
Return Process:
To initiate a return, please contact our Customer Service team within 7 days of delivery. Once a return request is approved, customers will receive a prepaid shipping label. The customer must ship the product back within 30 days of receiving the shipping label. Returns are subject to our Conditions of Sale.
Refund Exclusions:
Refunds for returns will exclude the cost of the return shipping label. Additionally, refunds will not be issued for any damaged, opened, or missing items from the original order.
Exceptions:
All clearance items are final sale and cannot be returned.
No price adjustments will be made on prior sales.
Account and Return Monitoring:
In rare cases, Bodybuilding.com reserves the right to review a customer’s account and return history. We may refuse returns or prevent future orders if we identify patterns of abuse or misuse of our return policy.