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Payment Support

How Do I Check My e-Gift Card Balance?

Add products to your shopping cart and bring the subtotal to exceed the amount of the e-gift card. Proceed to checkout, enter the e-gift card code in the highlighted field below. Click 'Apply'.   Once the e-gift card is applied, your remaining balanc

Redeeming Your e-Gift Card

Note:. Paying for an order using an e-gift card is easy!. Tip:. If the total is less than the e-gift card balance, the remaining balance stays on the e-gift card to use on a future purchase.

Using PayPal

To pay using your PayPal account, choose the PayPal option during checkout, and then click the ‘Proceed to PayPal' button to continue to the PayPal website. Note:

Using Amazon Pay

To purchase using your Amazon Pay account, select the Amazon Pay option during checkout. From there, sign into your Amazon account through the popup window, follow the prompts, and continue to checkout.


When an order is placed with, a pending authorization is obtained from your credit/debit card company. It is not until the order is shipped from our warehouse that the final charges are processed with the card. If for any reason your

Accepted Payment Methods

We accept several different payment methods including:. For the safety and security of our customers, any orders that are suspected as fraudulent are canceled and payment is voided.

Using Credit and Debit Cards

You can use the following credit card types on When an order is submitted using a card payment, we authorize the amount with your bank, but no money is withdrawn from the account. While the funds may appear gone from your available

How long do refunds take?

Once the refund has been approved from, please allow 7-10 business days for your bank to finish processing the refund. International refund requests. When an order is placed with, a pending authorization is obtained

Using Store Currency

Depending on which country store you are in, the currency displayed may change. When shopping a country specific store, the following currencies are enabled and display as default:. United Kingdom. Canada. Australia. Switzerland and Liechtenstein. Ja

Gift Cards

Our gift cards can only be used on store purchases. You can't use them for BodyFit subscription plans. Your BodyFit subscription will require a valid credit card. Express payments such as PayPal and Amazon Pay can't be processed.