The timeframe for a refund to reflect back to your account varies by payment method and location.
Credit Card Refund Request
|US refund requests||
Once the refund has been approved from Bodybuilding.com, please allow 7-10 business days for your bank to finish processing the refund.
International refund requests
Refunds may takeup to 35 days to processfor customers outside of the United States.
If your refund has not been received after 35 days of approval from Bodybuilding.com, please contact your card issuer or bank. This is an issue occurring on their end and they will be best suited to assist you further.
When an order is placed with Bodybuilding.com, a pending authorization is obtained from your credit card company. It is not until the order is shipped from our warehouse that the final charges are processed with the payment provider. If for any reason your order is canceled before it ships, the final confirmation charge will not occur and any pending authorizations will be voided from our system within 24 hours. This can take several days to drop from your statement depending on your bank.This is a process occurring on their end and they will be best suited to assist you further.
Any refunds should post to your account within 2-5 business days.